ND Hub
For NDIS support providers

NDIS rostering software that turns shifts into claims

ND Hub rosters your support workers, tracks shift attendance, and turns each completed shift into an NDIA-billable line — without re-keying anything into a separate billing tool.

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  • Drag-and-drop weekly scheduler
  • Mobile clock-in / clock-out for workers
  • Shift swaps and publish/unpublish workflow
  • Recommended workers by skill and availability
  • Voice-captured progress notes per shift
  • Shifts flow straight to invoices and claims

What you get

Schedule a week in minutes
Visual weekly view with drag-and-drop, recurring shifts, and a 'recommend a worker' helper that filters by qualification, location and availability.
Workers on their phones
Each worker gets a personal roster feed and a mobile-friendly view. They can accept shifts, clock in/out, and submit a progress note from the same screen.
Swaps without the chaos
Workers request a swap, eligible colleagues are notified, and the scheduler approves with one tap. The audit trail is captured automatically.
Shifts become invoices
When a shift is marked complete, the right NDIS line item, hours, and rate are pre-filled on the invoice. No double entry, no missed billing.
Progress notes by voice
Workers dictate a note after each shift; ND Hub transcribes and attaches it to the participant record so coordinators have an evidence trail.
Built for NDIS pay rules
Public holidays, evening rates, sleepover loadings and SCHADS-aware pay categories are baked in — not bolted on after the fact.

Why NDIS providers pick a purpose-built roster

Generic rostering tools — Deputy, ShiftCare and the rest — are great at counting hours. They are not great at NDIS. They don't know what a 01_011_0107_1_1 line item is, they don't produce a bulk payment file, and they can't tell you which shifts haven't been claimed.

ND Hub starts from the NDIS end: every shift is mapped to a support category and line item, every completed shift becomes a billable line on an invoice, and every unclaimed shift surfaces on a dashboard so nothing slips through.

The result is fewer tabs open, fewer hand-offs between rostering and billing staff, and a much shorter gap between delivering a support and getting paid for it.

Explore the product

Rosters
Build weekly schedules with drag-and-drop, recurring shifts and worker recommendations.
Open
Scheduling
Manage shift swaps, publish weeks and notify workers and participants automatically.
Open
Staff
Track qualifications, availability and pay rates for casual and permanent workers.
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Payroll
Calculate payslips with NDIS-aware loadings, public holiday rates and SCHADS rules.
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Frequently asked questions

What is NDIS rostering software?

NDIS rostering software helps disability support providers schedule support workers against participant shifts, track attendance, and turn completed shifts into NDIA-billable invoices. ND Hub does all three in one workflow.

Can workers see their rosters on their phone?

Yes. Workers get a mobile-friendly view of their upcoming shifts, can clock in and out, and can leave a progress note — no separate app to install.

Does it handle shift swaps and last-minute changes?

Yes. Workers can request a swap, schedulers can publish or unpublish a week, and participants and staff get notified about changes automatically.

How is this different from ShiftCare or Deputy?

Generic rostering tools know about hours; they don't know about NDIS line-item codes, support categories, or the bulk claim file format. ND Hub is built for NDIS providers — a shift rostered here becomes a billable line on a claim without re-keying anything.

Can I use it with casual and permanent staff?

Yes. ND Hub tracks pay rates, qualifications, and availability for both casual and permanent workers, and surfaces the right candidates when you have a shift to fill.

Related pages

NDIS Plan Management

Track budgets, pay invoices and generate bulk claim files.

NDIS Compliance

Stay aligned to the NDIS Practice Standards with audit-ready tools.

Roster, deliver, claim — in one workspace

Start free, build your first week's roster, and see how quickly shifts turn into claims.

Start free