Simple, transparent pricing
Pick the plan that fits your practice
Save ~17% with annual billing. Cancel any time — you keep read-only access until the end of the period.
24-Hour Day Pass
Try everything
Unlock every feature — full Scale-tier access — for 24 hours. One-time payment, no auto-renew.
$1
AUD / 24h
Starter
$49 AUD/mo
- Up to 10 active participants
- 2 support worker seats
- 50 invoices / month
- Rostering, calendar & progress notes
- NDIA bulk-claim CSV export
- Invoice PDF + email (with BPAY details)
- AI invoice extraction (50k tokens/mo)
- Voice notes transcription (30 mins/mo)
Most popular
Growth
$99 AUD/mo
- Everything in Starter
- Up to 50 participants & 10 worker seats
- AI assistant, plan interpreter & incident wizard
- AI automation agents & invoice summaries
- BPAY bank-CSV reconciliation matching
- Advanced reporting, analytics & payroll
- Compliance, certifications & incidents register
- Audit trail, RBAC & participant portal
- Integrations & service matching
Scale
$199 AUD/mo
- Everything in Growth
- Unlimited participants, workers & invoices
- Unlimited AI tokens & voice minutes (fair use)
- ElevenLabs voice (TTS + STT) audio library
- Custom AI agents tailored to your workflows
- White-label branding & custom domain
- SSO / SAML & dedicated success manager
- SMS reminders & priority support
Plan changes take effect immediately and are pro-rated. Canceling keeps you on read-only until the end of your billing period. Payments are processed securely by Paddle, our Merchant of Record.
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Frequently asked questions
- Can I change plans later?
- Yes — upgrade or downgrade any time. Changes take effect immediately and are pro-rated against your current billing period.
- What happens if I cancel?
- Your account stays read-only until the end of the paid period. You keep access to your data and can re-subscribe at any time.
- Is there a free trial?
- You can use the free quota on every plan to evaluate ND Hub. Paid plans unlock higher limits and team features.
- How is billing handled?
- Payments are processed securely by Paddle, our Merchant of Record. You can manage your subscription, invoices, and payment method from the Billing page, which opens the Paddle buyer portal at paddle.net.
- Do you support NDIS bulk claim files?
- Yes. ND Hub generates NDIA-compliant bulk claim CSVs from your invoices, and reconciles remittances back against billed shifts.