Simple, transparent pricing
Pick the plan that fits your practice
Save ~17% with annual billing. Cancel any time — you keep read-only access until the end of the period.
Starter
$49 AUD/mo
For sole traders and new providers getting NDIS admin under control.
- Up to 10 active participants
- 2 support worker seats
- 50 invoices / month
- Rostering, calendar & progress notes
- NDIA bulk-claim CSV export
- Invoice PDF + email (with BPAY details)
- AI invoice extraction (50k tokens/mo)
- Voice notes transcription (30 mins/mo)
Most popular
Growth
$99 AUD/mo
For growing teams that need the full AI stack, compliance and finance ops.
- Everything in Starter
- Up to 50 participants & 10 worker seats
- AI assistant, plan interpreter & incident wizard
- AI automation agents & invoice summaries
- BPAY bank-CSV reconciliation matching
- Advanced reporting, analytics & payroll
- Compliance, certifications & incidents register
- Audit trail, RBAC & participant portal
- Integrations & service matching
Scale
$199 AUD/mo
For established providers needing white-label, SSO and premium AI voice.
- Everything in Growth
- Unlimited participants, workers & invoices
- Unlimited AI tokens & voice minutes (fair use)
- ElevenLabs voice (TTS + STT) audio library
- Custom AI agents tailored to your workflows
- White-label branding & custom domain
- SSO / SAML & dedicated success manager
- SMS reminders & priority support
Plan changes take effect immediately and are pro-rated. Canceling keeps you on read-only until the end of your billing period. Payments are processed securely by Stripe.
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Frequently asked questions
- Can I change plans later?
- Yes — upgrade or downgrade any time. Changes take effect immediately and are pro-rated against your current billing period.
- What happens if I cancel?
- Your account stays read-only until the end of the paid period. You keep access to your data and can re-subscribe at any time.
- Is there a free trial?
- You can use the free quota on every plan to evaluate ND Hub. Paid plans unlock higher limits and team features.
- How is billing handled?
- Payments are processed securely by Stripe. You can manage your subscription, invoices, and payment method from the Billing page.
- Do you support NDIS bulk claim files?
- Yes. ND Hub generates NDIA-compliant bulk claim CSVs from your invoices, and reconciles remittances back against billed shifts.