5 Features That Put Your NDIS Admin on Autopilot

What it does: Draft progress notes, summarise participant plans, answer questions about rosters and budgets, and surface compliance items that need attention — all scoped to your account data.

Why it matters: Cuts the busywork that eats into care delivery. Your coordinators get quick answers without chasing spreadsheets.

Try it: Open the Assistant from the sidebar and ask it to draft a progress note from a recent shift.

What it does: Create NDIS line-item invoices with correct support codes, GST handling, and remittance reconciliation. Generate NDIA-compliant bulk payment CSVs in one click.

Why it matters: Reduces claim errors and speeds up NDIA payment cycles. Unregistered providers can also use professional invoicing and payment tracking.

Try it: Go to Invoices > New Invoice from Shifts and generate a bulk claim CSV.

What it does: Support workers dictate notes from their phone after a shift. ND Hub transcribes the audio, links it to the participant and shift, and stores it ready for plan reviews and audits.

Why it matters: Field workers capture notes while memory is fresh, without typing on a small screen.

Try it: From Progress Notes, tap the microphone and record a note after a shift.

What it does: Drag-and-drop shifts, recurring rosters, staff availability, and conflict detection for support workers and coordinators.

Why it matters: Fewer double-bookings and last-minute gaps. Everyone sees where they need to be.

Try it: Open Rosters and create a recurring shift pattern for a participant.

What it does: Track worker screening, document expiries, incidents, and audit trails tuned to NDIS Practice Standards. Export audit-ready summaries when you need them.

Why it matters: Registered providers stay ahead of NDIS Commission obligations, while unregistered providers keep clean records for quality reviews.

Try it: Visit the Compliance dashboard and review the Worker Credential Guard.